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Registrars in Warwickshire welcome families back

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Credit: Warwickshire County Council

Parents are being encouraged to familiarise themselves with the new birth registration process.

Registrars from Warwickshire Registration Service have been welcoming families back to register the births of their new arrivals, especially those babies that were born during lockdown.

But they are reminding parents to check a few details when they book a birth registration appointment, to make sure they understand the new process and go to the right location.

There have been some changes to the birth registration process in Warwickshire due to Covid-19.

For the safety of customers and staff, a birth registration appointment is currently a two-step process, which has been endorsed by the General Register Office for England and Wales.

They say at the start time of the appointment, parents must be near to the building where the appointment is booked, so they can take part in a telephone interview via your mobile phone before entering the building.

The Registrar will phone the mobile number given in order to do this. Parents will need to give all the details of the birth registration over the phone, just before going into the office, and must take part in the telephone interview before you enter the building.

Once the telephone interview is completed, parents will then be invited to enter the building to check and sign the Register page. Parents will need to wear a face covering when entering the building, unless exempt.

Councillor Kam Kaur, Warwickshire County Council’s Portfolio Holder for Customer and Transformation, said: “We want to make sure that families are aware of the new birth registration procedure so they get to the correct location on time and there are no surprises when it comes to what they need to do, especially as some parents may have been waiting some months to register a birth due to the disruption caused by Covid-19.

“We’re asking families to read their appointment booking confirmation carefully to check where their appointment will be held and to familiarise themselves with the two-step process of a telephone interview by mobile phone before they enter the building to sign the Register.

“We’re also asking parents to please wear a face covering to enter the building where their appointment is, unless they are exempt.”

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