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Scam device found on ATM at bank in Hinckley

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Someone using the ATM contacted the police when they saw the device.

Hinckley's neighbourhood policing team have sent out a message making people aware that an ATM scam device was found in the town over the weekend.

The device was located on an ATM at a bank in Hinckley town centre on the evening of the 8th of May 2022 and was designed to make the user believe that their money has not been dispensed.

The person using the ATM noticed the device and called the Police.

The scam device was approximately 8 to 10 inches long, grey in colour matching the colour of the ATM and was fitted close to where the money is usually dispensed from.

They want people to get in contact with the bank and the police if they think an ATM  has been tampered with.

The policing team want people to take these steps to stop ATM scams

  • Always carefully cover your PIN from hidden cameras or prying eyes whenever you use your card
  • Do not keep a written record of your PIN
  • Never tell anyone else your PIN or allow anyone to use your card
  • Don’t choose a PIN that someone could easily guess, like your date of birth
  • Store the 24-hour emergency contact number for all of your cards on your mobile phone or anywhere that’s easy to access
  • If your card is not returned to you by an ATM after use or the money is not issued to you, call your card issuer immediately. If possible whilst at, or near, the machine
  • If you happen to notice anything unusual or suspicious about an ATM, do not use it and report it to the bank or cash machine operator
  • Check your statements regularly. if you spot anything suspicious, report it to your bank straight away
  • When using an ATM, make sure that look out for people close by who may be trying to distract you in order to steal your card or pin

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